ConcentrixCX

Features ConcentrixCX

Put the power of VOC to work for you!
ConcentrixCX Mobile makes it easy to share customer feedback across your company, influencing culture, informing decision-making and guiding action.
ConcentrixCX Mobile goes beyond simply reporting feedback, incorporating tools that help companies take action to deliver a better customer experience.
Using a simple interface, you can: Keep a pulse on CX performanceSend kudos and notifications to colleaguesMonitor alert activityManage and close alerts ConcentrixCX is a different kind of SaaS platform.
Our Enterprise Feedback Management software gathers feedback across the customer journey and puts it directly in the hands of your people.
It powers smarter, faster decision making to improve the experiences and relationships customers have with your brand.